Regulatory

Compliance &
grievances.

How to raise a complaint, who handles it, how long it takes, where to escalate if we do not resolve it — and the complaint data SEBI requires every Portfolio Manager to publish.

Escalation

Three levels,
in order.

01

Client experience team

Raise it with your usual contact, or email grievances@marathontrends.com with your full name, registered mobile number, pan card, nature of complaint. Most matters are resolved here. Acknowledgement within one business day.

02

Compliance Officer

If unresolved after ten working days, or if you would rather go straight there, write to Vidhi Gulabani, Compliance Officer, at compliance@marathontrends.com. A written response follows within the timeline set by the investor charter.

03

SEBI SCORES & ODR

If you remain dissatisfied, lodge a complaint with SEBI through the SCORES portal, or the Online Dispute Resolution mechanism below. Neither requires our consent, and using them does not affect your account.

Compliance Officer
Vidhi Gulabani
Grievance email
grievances@marathontrends.com
Registered office
Marathon Trends Advisory
701A, Ramee Emeralds II
Linking Rd, Vithaldas Nagar
Santacruz (West), Mumbai, Maharashtra 400054
Registration
SEBI-registered Portfolio Manager · INP000005722
Acknowledgement
Within 1 business day
Resolution target
Per the investor charter
On this page

Complaint data

SEBI-mandated monthly and annual complaint disclosure, as of August 2026.

See the numbers
How to complain

Filing a
complaint.

To register a formal complaint, write to grievances@marathontrends.com with your:

  • Full name
  • Registered mobile number
  • PAN card
  • Nature of complaint

You can also lodge a complaint directly on SEBI's SCORES website at any time — no acknowledgement from us is required first.

Online Dispute Resolution

The SMART ODR
portal.

SEBI circular SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145, dated 31 July 2023 (updated 4 August 2023), on “Online Resolution of Disputes in the Indian Securities Market”, established a common Online Dispute Resolution portal harnessing online conciliation and arbitration for disputes in the Indian securities market.

The SMART ODR Portal — Securities Market Approach for Resolution through ODR Portal can be accessed directly — investors are requested to take note of the circular's contents before using it.

SEBI disclosure

Complaint data,
as of August 2026.

Published monthly, as required of every registered Portfolio Manager. Grand totals are computed from the rows above them, not entered separately.

This month

Received fromPending, last monthReceivedResolved*Total Pending#>3 MonthsAvg. Days^
Directly from Investors000000
SEBI (SCORES)000000
Other Sources (if any)000000
Grand Total00000—

^ Sum of days taken to resolve each complaint this month, divided by the number resolved this month. *Inclusive of prior months' complaints resolved this month. #Inclusive of complaints pending on the last day of the month.

Monthly trend

MonthCarried ForwardReceivedResolved*Pending#
Mar 20240000
Apr 20240000
May 20240000
Jun 20240000
Jul 20240000
Aug 20240000
Sep 20240000
Oct 20240000
Nov 20240000
Dec 20240000
Jan 20250000
Feb 20250000
Mar 20250000
Apr 20250000
May 20250000
Jun 20250000
Jul 20250000
Aug 20250000
Sep 20250000
Oct 20250000
Nov 20250000
Dec 20250000
Jan 20260000
Feb 20260000
Mar 20260000
Apr 20260000
May 20260000
Jun 20260000
Jul 20260000
Aug 20260000
Grand Total0000

Annual trend

YearCarried ForwardReceivedResolved**Pending##
2018-190000
2019-200000
2020-210000
2021-220000
2022-230000
2023-240000
2024-250000
2025-260110
2026-27#0000
Grand Total0110

# Data till 31st August 2026. **Inclusive of prior years' complaints resolved this year. ##Inclusive of complaints pending on the last day of the year.

To be confirmed. The figures above are the prototype build's placeholder disclosure — replace them with the firm's actual monthly complaint register, and confirm the statutory response timelines, before this page is published.
What we monitor

Compliance
in practice.

Independent oversight
Risk and compliance monitoring sits outside the investment decision, not alongside it.
Position and industry limits
Monitored continuously against the mandate rather than checked at review points.
Client-name custody
Securities are held in the client's own demat account with an independent custodian, verifiable without going through us.
Limited power of attorney
Restricted to investment activity. It does not permit moving assets out of the client's account.
Reporting obligations
Periodic reporting to clients and to SEBI as required of a registered Portfolio Manager.
Marketing review
Material describing the service is reviewed before publication — including this website.